Payments

All prices stated on the website are in Euro (EUR).

All payments are made through PayPal or Stripe, accepting most major credit/debit cards. Please note that all transactions will be in Euros. 

Privacy

We will not use your name, email, telephone numbers or postal address for any other issues that are not strictly concerned with your purchase.

Shipping

Taxes and duties are the sole responsibility of the purchaser, these fees are not included in the shipping costs.

Please note that the processing time is 1-7 business days for all ready to ship orders. Please trust that we do my best to get your orders out to you as soon as possible.

We ship worldwide and to most international destinations. International delivery times vary between 2 – 14 days depending on your location.

We will provide you with tracking numbers for every order, though the buyer assumes all responsibility once the order leaves our studio.

Virmary is not responsible for delays caused by customs. Shipping times may exceed the estimate due to factors outside of our control. 

You agree that you are responsible for any duty, taxes, and custom requirements or other like taxes, fees, levies, costs or expenses associated with importing products you purchase here and shipping them internationally.

In the unlikely event that an item is damaged during shipping, please send an email directly upon arrival to arrange a refund or replacement.

The products covered by each contract (i.e. accepted order) are at your risk upon delivery of the order to the carrier. Virmary cannot be held responsible for late or missing deliveries. 

Returns and Refunds

All items purchased from our website can be returned for a refund or an exchange within 14 days of reception, according to the EU law of Consumer Protection. The product must be returned in its original condition, including packaging and any other element part of the original offering.

We request that you please email us within 10 days of reception stating your name, invoice number, the reason for the return and if you like a refund or an exchange.

We will help organize the shipping back and the following steps. Please note that shipping costs will not be refunded. This applies to the original shipping cost for your order as well as the return shipping cost. In the case of an exchange, we will cover the cost of shipping the new item to you.

Terms

The terms and conditions set out below are to be applied to the use of this website. By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use this website.

In these terms and conditions, the expressions “We”, “us” and “our” are a reference to a registered entity ‘Maryia Virshych' with VAT ID ESY4278361F.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

We will communicate acceptance of your order after I receive confirmation of your payment being processed. We will send you an acknowledgement email confirming acceptance of your order.